FireEater Decals For all your decal needs!

Terms & Conditions


Customer Services:

FireEater Decals

47 Hollins Spring Avenue

Dronfield

Derbyshire

S18 1RN


Tel :  07801311249
Email: sales@fireeaterdecals.com

General
The following terms and conditions apply to all transactions within fireeaterdecals.com. By using our web site and/or registering, you confirm your agreement to our terms and conditions, including the Privacy Policy.
These terms and conditions are subject to English law and the parties hereby submit to the jurisdiction of the English Courts.
None of these terms and conditions affect your statutory rights.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.


Sales

Dimensions quoted are approximate and refer to the items as the listed orientation.
Products and colours may differ slightly from the images shown. Images are not always to scale.
Prices are in UK £ sterling.

You undertake that all details you provide to us for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of your order.
All orders are made subject to acceptance by you of the site’s terms and conditions.
Once we accept your order you are bound by these terms and conditions.
Fulfilment of the order is subject to availability and acceptance of your order, at our discretion. FireEaterdecals  is under no obligation to fulfil your order.
Any reliance you place upon any Materials or Products will be at your sole risk and it is solely your responsibility to ensure that the Materials and Products meet your requirements.
If we do not supply the goods for any reason we will not charge you for these goods and will refund any money already paid for the goods.
These terms and conditions do not affect your statutory rights.


Delivery Policy

All items are made to order and should be despatched by us as soon as possible (usually within 2 working days), depending on work holidays and current material stocks. Occasionally despatch times are longer due to heavy work loads, as all decals are hand finished and this can take a little time. Quality over quantity!

UK-bound items will be posted via Royal Mail or similar courier, and should arrive 1-3 days from actual despatch date.

Internationally bound items, upon despatch, will arrive in accordance with the Royal Mail guidelines on international or surface air mail - click here.


Returns - Faulty or Incorrect Goods upon Delivery
If the product is found to be faulty upon delivery, or you have received an incorrect delivery, you must notify us via e-mail to sales@fireeaterdecals.com within 7 days of receipt.
We cannot accept liability for return goods damaged during transit and advise that you package and insure the products adequately to prevent this happening.

Proof of postage is not necessarily proof of delivery and you are therefore strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods.

We may not be responsible for any postage and packaging charges you may incur by returning any product.

The following information should be included inside the packaging: your daytime telephone number, your order number or postcode and a detailed reason for the return.
On receipt of the returned goods, we will assess the product according to the fault you have stated. If we agree with the fault, you will receive a full refund or replacement goods.


Returns - Unwanted Goods
You have the right to cancel your order; you do not need to state a reason for cancellation. If the goods have already been delivered they must be returned to us within 14 days of receipt. Goods must be returned unused and in the condition they were delivered in. You will be responsible for return delivery costs, but will be refunded the full cost of the products within 30 days of cancellation, according to the terms above.
Proof of postage is not necessarily proof of delivery and you are therefore strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods.

We will not be responsible for any postage and packaging charges you may incur by returning any product.
The following information should be included inside the packaging: your daytime telephone number, your order number or postcode.


Liability
This Liability section applies only to the extent permitted by law.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither FireEater Decals nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Web Site Copyright
The contents of our site are intended solely for personal use.
All web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this web site are copyright FireEater Decals.
Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with FireEater Decals or using this web site as a shopping resource.
Any other use of materials on this web site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of “FireEater Decals” is strictly prohibited.

Security Policy
Only the information you provide will be stored in our database.
We do not store credit card information in our database. When credit card details are needed, you will be taken to a secure payment page provided by a trusted and secure e-commerce clearing house.

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
The only data collected is that which is supplied by you at the time of ordering and registering.
You will be given the chance to refuse any marketing email from us or from another trader in the future.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date.
The personal information that we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We do not use technology to track the patterns of behaviour of specific visitors to our site. When we analyse our site traffic, it is on an anonymous basis, and does not highlight any particular individual. 'Cookies' are only used to remember your login name if you have previously logged onto the system and just for your convenience.

If you have any questions/comments about privacy, you should e-mail us at sales@fireeaterdecals.com.

Trademark Information / Copyright Issues

You will probably recognise  many logos on this web site. Please be aware that Fireeater Decals is in no way associated with any of the companies whose logos appear on this website. It is not my intention to appear affiliated to any of the companies who's logos appear on this web site or to pass myself off as being associated with any of them. Fireeater Decals is independent of all the companies who's logos may appear on this web site.

If you are the owner of a logo that is on this web site and take exception to seeing it here, please contact us straight away for it's immediate removal. After I have confirmed that the request is genuine, I will be happy to remove all logos & refererances from this web site without delay.